iliad is the operator that revolutionized the telecommunications market in Italy in 2018 by focusing on truth and trust through a clear and transparent offer, with no strings attached and no hidden costs.
With 11 million and 985 thousand active users (mobile and fixed), the company has grown rapidly over the past seven years, leading the mobile market by net user balance for 27 consecutive quarters.
iliad’s key values are simplicity, transparency, and user-centricity: forever, no strings attached, no nasty surprises.
iliad’s mobile network currently covers 99.6 percent of the population with 4G technology. iliad’s 5G network is available in more than 7.000 Italian cities and is steadily expanding on 5G compatible devices.
The company has been operating in the B2C market since May 2018 by offering mobile (voice only, 4G, 5G) and fixed (fiber FTTH) services, and in the B2B market since May 2023 by offering commercial services for VAT account holders.
iliad introduced its own innovative router, the iliadbox, to the fixed-line market in January 2022. In addition, iliad has made a “revolutionary” choice by offering only Fiber-to-the-Home (FTTH) connectivity. Today, iliad’s FTTH network reaches more than 16 million households and, in April 2024, iliad was the first telco operator in Italy to offer fiber connectivity with Wi-Fi 7 technology. In 2025, iliad’s FTTH network was awarded for the second consecutive year as the fastest in Italy for 2024 by nPerf, an independent society evaluating mobile and fixed networks performances.
iliad aims to guarantee fair and transparent offers, investing in the best technologies and promoting the development of skills that can enable the country’s growth. In fact, telecommunications are the tool to enable connectivity between people, breaking down economic and relational gaps, and contributing to creating a better future.
As of today, in addition to its 62 Flagship Stores, iliad has more than 9,000 retail outlets throughout Italy, including Simbox, iliad Corner, iliad Point, iliad Express and iliad Space. Awarded Best Operator for Quality Price by ITQF for three consecutive years, iliad has achieved a 99 percent user satisfaction rating.
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